Mental Health Referrals, Prescription Renewals and Urgent Guidance
Camali Clinic is not a crisis service. Camali Clinic is a clinic that sees patients during scheduled hours and our phone line is answered during those hours. A message left outside those hours will not be read until Camali Clinic reopens. Do not leave a message. Use any form on this website to report an emergency.
Camali Clinic is not a crisis service
If a persons life is in danger call 999
The number 999 connects you to police, ambulance and emergency services across the UAE at any time. Call 999 if a person has harmed themselves taken an overdose or is at risk of doing either. If you can travel safely the emergency department at your hospital will accept you without an appointment.
If you are an existing patient. If you are an existing patient and something has changed urgently call +971 (4) 276 6064 during clinic hours and say that the matter is urgent. Camali Clinic will connect you with the clinician or will tell you plainly if the situation requires an emergency service instead.
If you are worried about a child or young person If it is not an emergency tell Camali Clinic when you call. Camali Clinic would rather hear from you earlier than later.
Prescription Renewal for Camali Clinic Patients
Camali Clinic’s lead and consultant psychiatrist prescribes medication after an assessment of a person's behavior and medical history. Camali Clinic uses an approach so you and your clinicians decide together which treatment route is best.
How to renew a prescription. Call Camali Clinic a week in advance and allow two to three working days for a renewal. Asking early keeps treatment from being interrupted. A renewal requested on the day of a supply may not be ready in time.
How to Refer a Patient to Camali Clinic in Dubai
Camali Clinic works closely with mental health providers to offer good care for children, adolescents, and adults. You can refer a person to Camali Clinic in general to a service or to a named specialist for a meeting, an assessment, or ongoing treatment.
1.Decide what you are asking for
Name the question, not the diagnosis. A clear referral question makes the first appointment more useful.
2.Name the clinician if you have one in mind
Ask for the specialist by name when you call. Camali Clinic’s clinician team pages list each clinician’s discipline, language, and location so you can match a family to the person before calling.
3.Call the clinic
Referrals are taken on +971 (4) 276 6064. Camali Clinic will confirm availability, what the first appointment will cover, and what the family should bring.
4.Send details through a secure route
Please do not send reports, letters, or records through this website. Agree on a route with Camali Clinic during the call. Camali Clinic’s website forms cannot receive health information.
What We Need From You When You Refer
A referral moves when your first call includes:
- the referral question
- the person’s age
- the languages they are comfortable in
- whether a particular location suits them
Camali Clinic sees children and adults at Dubai Healthcare City, and Camali Clinic also has a clinic in Jumeirah Lake Towers (JLT).
If a school, insurer, or examination body needs a report, tell Camali Clinic before the appointment. Their requirements decide which clinician sees the person and what the assessment must cover. If you are referring for an assessment, then treatment at Camali Clinic will confirm which type fits your question.
Contact Camali Clinic
Call +971 (4) 276 6064 during clinic hours or book an appointment. Not sure where to start? Book an assessment and Camali Clinic will guide you to the right specialist.
FAQ
Does Camali Clinic offer emergency or out-of-hours care?
No. Camali Clinic is an outpatient clinic with scheduled appointments, and Camali Clinic’s phone line is answered during clinic hours. If a life is at risk, call 999. If you can travel safely, the emergency department of your hospital will see you without an appointment.
What number do I call in a health emergency in the UAE?
Call 999. 999. Reaches police, ambulance, and emergency services across the UAE at any hour. Use 999 if someone has harmed themselves, taken an overdose, or is at immediate risk of doing either.
How do I renew a prescription at Camali Clinic?
It is best to call the clinic least one week ahead of time. Give the clinic two or three working days to prepare. If you ask for a renewal on the last day of a supply, the clinic may not be able to finish it in time.
How can I refer a patient to Camali Clinic?
Call +971 (4) 276 6064. The clinic team will confirm availability, explain what the first appointment will cover, and tell the family what to bring. You can refer a patient to the clinic in general or to a service or to a named specialist.
Can I refer a patient to a clinician?
Yes. Ask for the specialist by name when you call. The clinic's clinician team pages list each person’s discipline, language, and location.